Your service is excellent; from intake to payment and exit. Your labor rate, however, is about twice if not a little higher than the labor rate of my mechanic at home. Since I'll be home in a few days (Long Beach, Ca.) you unfortunately lost additional business from me. I understand that your guarantees for parts and labor are better than other shops, but that was not enough of a compensating factor for me. Your management may want to reconsider their competitiveness when it comes to price.